NDPA Compliance Notice: JambDoctor collects and processes personal data in full compliance with the Nigeria Data Protection Act (NDPA) 2023. We are committed to protecting the privacy of every student and parent who uses our platform.
Plain English summary: We collect your email address, phone number, and diagnostic answers to deliver your results and login credentials. We do not sell your data. We do not share it with third parties except as required to deliver the service. You have the right to request deletion of your data at any time.
JambDoctor.com is the data controller responsible for your personal data.
| Data Type | When Collected | Why We Collect It |
|---|---|---|
| Email address | At payment and login gate | To deliver login credentials and diagnostic results |
| Phone number (WhatsApp) | At payment and login gate | To provide support and (for VIP parents) weekly progress updates |
| Diagnostic answers | When you complete the 30-question assessment | To generate your predicted score, bleeding topics, and fix plan |
| Subject selections | At the start of the diagnostic | To tailor the diagnostic and fix plan to your JAMB subjects |
| Payment reference | At payment | To verify your payment and issue access credentials |
| Module completion data | As you use the dashboard | To track your progress and personalise your experience |
We use your personal data only for the following purposes:
Under the Nigeria Data Protection Act 2023, we process your personal data on the following lawful bases:
We do not sell your personal data. We share data only with the following service providers, solely to deliver the JambDoctor service:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Paystack | Payment processing | Email address, payment amount |
| Resend | Email delivery | Email address, login credentials |
| Anthropic (Claude AI) | Generating personalised fix plans | Anonymised diagnostic results and subject data |
| Vercel / Upstash | Platform hosting and data storage | Encrypted session data |
We retain your personal data for the following periods:
As a data subject under the Nigeria Data Protection Act 2023, you have the following rights:
To exercise any of these rights, contact us at results@jambdoctor.com or WhatsApp +2349128793167. We will respond within 30 days.
We protect your personal data using:
JambDoctor serves JAMB candidates, some of whom may be under 18 years old. Where a Parent VIP account is purchased, the parent or guardian provides consent on behalf of the child. We do not knowingly collect data from children under 13 without parental consent. If you believe we have collected data from a child without appropriate consent, contact us immediately.
JambDoctor uses localStorage (browser storage) to maintain your session and save your diagnostic progress. We do not use tracking cookies or third-party advertising cookies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email where possible. Continued use of JambDoctor after changes are posted constitutes acceptance.
If you believe your data rights under the NDPA 2023 have been violated, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng, in addition to contacting us directly.
For all privacy-related enquiries: